Refund policy
Shipping Options
- Free Standard Shipping: Orders over $40 qualify for free standard shipping.
- Flat Fee: For orders under $40, enjoy a flat fee of $6.95.
Koiji Matcha's Satisfaction Guarantee
At Koiji Matcha, we take pride in our products and maintain stringent quality controls. If you're not completely satisfied with any Koiji Matcha product purchased directly from us or from an authorized seller within the United States, we've got you covered with our 30-Day Satisfaction Guarantee.
Please submit your "Satisfaction Guarantee" to sales@koiji.co so we can either replace the product you ordered or offer a refund!
